Marvel Design Collection Shopify App - Help and FAQ
Installing the App
Approve the Billing
Adding products to your store
Product Fulfillment Service
Shipping Costs
Resend a Stuck Order
Installing the App
The Marvel Design Collection app can be installed into your account directly from the Shopify App Store. Click the "Add app" button to install the app. The direct link to the app is: https://apps.shopify.com/marvel-design-collection
Approve the Billing
During the installation process, the app will prompt you to accept the billing charges. Every successful order will bill your Shopify account for the wholesale merchandise and shipping costs.
Adding Products to Your Store
You can add products to your Shopify store directly from the app. The app offers a "Grid View" and a "List View" to display the products. The Grid View allows you to see large images of the merchandise available and permits you to quickly add the products you would like in your storefront. The List View is designed for bulk adding a large number of products, including a quick transfer of the full catalog to your store.
The Grid View
From the Grid View you can see all of the available items, based upon your selection. You can click on any item to see more details and to individually add that item to your Shopify store.
The List View
From the List View you can see listings of all the available items based upon your selection. You can click on any item to see more details and to individually add that item to your Shopify store. You can use the checkbox next to each item to bulk add those products into your store. When you click on any checkbox, additional buttons will appear with the add/remove action.
Add the Full Catalog
You can quickly add the full catalog to your store from the List View. Use the "Select All" checkbox to activate the "Add Full Catalog" button. Click this button to start the process of adding the full catalog. This process will run in the backend and may take about 5 - 10 minutes to complete.
Fulfillment Service
When you add a product to your Shopify store from the Marvel Design Collection app, it will automatically assign that product to the "Marvel Fulfillment" service. This allows the app to manage the product and provide tracking information. Do not change the inventory location or the app will not be able to fulfill that item.
The Marvel app will also add the SKU and barcode for each respective item. Do not edit or remove these values. Changing any of these values will cause the app to skip or lose track of products associated to your store.
Shipping Costs
The Marvel Design Collection will charge a flat-rate for shipping based upon the quantity.
After an order is placed, you can confirm the shipping costs by reviewing the Order on the Setting page:
The shipping cost is added to the merchandise total to calculate the final amount that will be billed to your Shopify account.
Resend a Stuck Order
In certain scenarios, an order may get stuck and show a shipping error. If you see this error, then the app will allow you to resend the order after the shipping mapping error is fixed. The "Resend" option will be visible and active only when the error is fixed.
If you see an order with the error shown above, then you must ensure your Shipping Settings are properly mapped. Once you fix this issue, the "Resend" button will become active and will allow you to resubmit the order for manufacturing.